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- Shipping & Returns
Shipping & Returns
To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
No Refunds, Exchanges Only Within 7 days of receipt of merchandise. We will gladly exchange unworn non-clearance merchandise in its original packaging. Shoes must be unworn and in original packaging. Shoe box must be placed in OUTER SHIPPING BOX to be accepted. All Clothing, handbags and clutches are final sale.
You may not return or exchange: CLEARANCE ITEMS, SALE ITEMS, JEWELRY AND ACCESSORIES.
Shipping and handling costs on returned merchandise are non refundable (unless the product was damaged in shipment or the incorrect merchandise was shipped). If you have received a damaged or an incorrect merchandise, please call customer service that a return authorization may issued.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.